Shipping Policy

Our goal is to provide the best customer experience, no matter where you live. We carefully keep track of our shipping service every day, ensuring that we provide the highest levels of responsiveness to you at all times.

SHIPING FEE

Shipping is free on order over $150 USD, There will be differences in the shipping fee of different regions on orders under $150 USD.

DELIVERY TIME

There will be differences in the delivery time of different regions. Shipping time start from the moment an order has been dispatched. You will receive an email with tracking information once your order has been shipped.

* For in stock items, please expect additional 72 hours warehouse processing time for the total delivery estimates.

Orders are completed and shipped

To ensure quick delivery to customers, Leblanc has multiple warehouses in various countries around the world. This allows us to pack and complete orders faster, thereby reducing shipping time. Orders can be shipped from several countries, including Singapore, Vietnam, Thailand, Japan, and more.

FOR PRE-ORDERS

We clearly state the preparation time for each pre-ordered product below the "Pre-order" button. For items that are out of stock or available for pre-order only, we require 7 to 10 days to complete production before shipping begins. Please consider shipping times to your country when estimating the total delivery time for your order.

Example: The pre-order preparation time is 7-10 days, and shipping typically takes 7-14 days. Therefore, please expect a maximum waiting period of 24 days from the date of your order.

North America

Country	Estimated Delivery Time	Shipping Cost
United States	7-15 working days	Free (orders $150+) or $9.9 USD or Expedited Shipping
Canada	7-15 working days	Free (orders $150+) or $9.9 USD

Europe

Country	Estimated Delivery Time	Shipping Cost
United Kingdom	7-14 working days	Free (orders $150+) or $13.9 USD
France	7-14 working days	Free (orders $150+) or $13.9 USD
Germany	7-14 working days	Free (orders $150+) or $13.9 USD
Italy	7-14 working days	Free (orders $150+) or $13.9 USD
Spain	7-14 working days	Free (orders $150+) or $13.9 USD
Netherlands	7-14 working days	Free (orders $150+) or $13.9 USD
Other countries in Europe	7-14 working days	Free (orders $150+) or $13.9 USD

International

Country	Estimated Delivery Time	Shipping Cost
Worldwide	7-15 working days	Free (orders $150+) or $14.9 USD or Expedited Shipping

**NOTE:

1.Pleasebe sure to verify your correct address before payment, then our carriers can ensure safe delivery to correct address.

2.Delivery time is an estimation,in the most cases, the package will be delivered within the estimated time of arriva With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

3.The processing of orders may be delayed by external factors. Nonetheless, we promise a speedy processing of your order.

4.We take every reasonable precaution to ensure that products are not damaged, for damaged or missing pieces, please contact our Customer Service for further assistance.at leblanc.customerservice@gmail.com within 3 business days after receiving the package.

ORDER TRACKING

After your order has been successfully placed, you’ll receive an email to confirm your order details. Once your order has been dispatched, you’ll receive an email with your tracking information so you can follow its progress.

1.Please note that international shipping services vary by region. To find out the exact services that are available, pleaseprovide your address with specific details such as street number/building number at checkout.

2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.